Privacy Policy

This privacy policy sets out how Fieldhouse Coffee uses and protects any information that you provide when using this website.

Fieldhouse Coffee is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information do we collect about you?

We may collect the following information when you place an order, subscribe to our updates, or use our website:

Name

Contact details (such as email address, telephone number, billing/delivery address)
Order and payment details
Any information you voluntarily provide via our website contact forms or by email

This information is collected to process your order and provide you with the best possible service.

How will we use your information?

We use your information to:

Process and deliver your orders
Communicate with you about your order or enquiry
Improve our products and services
(If you consent) send you marketing communications about Fieldhouse Coffee offers and updates

We will never share your information for marketing purposes with third parties outside Fieldhouse Coffee.

How do we protect your personal information?

Our website is protected by SSL encryption, which ensures that any information you enter is securely transmitted.

Payments are processed in store securely by Dojo card machines (read their privacy policy here: https://dojo.tech/legal/). We never have direct access to your credit or debit card details.

Our click and collect system is powered by Good Eats, which has strict security measures in place (read more here: https://goodeats.io/eula).

Your data protection rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request erasure of your personal information
Restrict or object to processing of your data
Request a copy of your data in a portable format

If you would like to exercise any of these rights, please contact us at: hello@fieldhousecoffee.co.uk

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your computer to help us analyse web traffic and improve the website. You can choose to accept or decline cookies through your browser settings.

Changes to this policy

Fieldhouse Coffee may update this privacy policy from time to time. Any changes will be posted on this page, so please check back periodically.

Contact us

If you have any questions about this policy or how we use your data, please contact us at:

Email: hello@fieldhousecoffee.co.uk

Fieldhouse Coffee Windlesham, The Windlesham Hub, Windlesham Field of Remembrance , 12 Kennel Lane , Windlesham, GU20 6AA.